Contact Support
Not finding what you are looking for? Have pre-sale questions?
If you happen to have any pre-sales questions or general support questions you can contact us using by creating a ticker or chatting with our agents, please click on the icon at the right bottom corner of your screen:
To Get in contact with our support team:
Once the pop up box opens you can select MAIL to create a ticket or Chat* to chat in real-time with our agents
- Create a help desk ticket.
- Click on the icon at the bottom right of the page
- Click on the Email Box if you want to send us a ticket via email
- Click on the Chat Box if you like to chat with a service agent - * Please have in mind the daily chat times*
- Done!
- Click on the icon at the bottom right of the page
- Click on the Email Box if you want to send us a ticket via email
- Click on the Chat Box if you like to chat with a service agent - * Please have in mind the daily chat times*
- Done!
3 - If you'd like to send us an email, please use:
support@groovedigital.com
support@groovedigital.com
4 - Live Chat* with us:
Monday - Friday 11:00 AM. - 5:00 PM EST.
Saturday - Sunday 12:00 PM to 5:00 PM EST.
Monday - Friday 11:00 AM. - 5:00 PM EST.
Saturday - Sunday 12:00 PM to 5:00 PM EST.